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Consulting for MCA operators

Operations consulting for merchant cash advance.

I help MCA funders and brokers fix the systems behind the deals: underwriting flow, servicing, compliance, CRM and reporting. The work comes from running every department, from sales to compliance to collections.

Every department run firsthand
15 years in MCA, since 2011
A small number of private clients
Services

Three ways to work together

Every engagement starts with a 30-minute intro call. We talk through where your shop is and decide together whether there's a fit.

Something's brokenStart here

Diagnostic

A focused working session on your operation, followed by a written assessment.

  • 90-minute working session
  • Written assessment of what's working and what isn't
  • One page of recommendations, in priority order
  • A clear picture before you commit to anything bigger
Book an Intro Call
Starting from zero

Shop Build

Scoped project work to build or rebuild the systems your shop runs on.

  • Website, CRM and deal flow setup
  • Funder matrix and submission process
  • Compliance documents and ops playbook
  • Monthly advisory hours included
  • Options for shops starting from zero
Book an Intro Call
Established, scaling

Fractional COO

Ongoing operational leadership for established MCA shops.

  • Hands-on ownership of day-to-day operations
  • Team, process and vendor management
  • Reporting you can run the business on
  • Three-month minimum term
  • A small number of clients at a time
Book an Intro Call
Approach

Operator help. Not theory.

◆An operator, not an observer

I've worked every seat in an MCA business: sales, underwriting, servicing, compliance, collections and accounting. The advice comes from doing the work, not studying it.

◇Systems you keep

SOPs, CRM logic, deal flow, reconciliation and compliance processes, built inside your business and documented so your team can run them without me.

◊Built for your stage

Starting from zero, a couple of years in, or scaling past what your current setup can handle. The work fits where your shop is, not a template.

◉Straight answers

If something in your operation is broken, I'll tell you plainly and show you what fixing it takes. No upsell into work you don't need.

About

Arlena Yagecic

I'm an MCA operator. I started in merchant cash advance in 2011, and in the 15 years since I've run every department, from sales to compliance to collections. The systems I build come from live operations, not theory.

MCA Institute is how I work with a small number of private clients: shops that want an operator in the room, not another course or a slide deck.

If that sounds like what you need, book a call. If it isn't a fit, I'll tell you on the call.

Start with a conversation.

Book a 30-minute intro call. Right after booking you'll get a short form so I can read up on your business before we talk.

Prefer email? info@mcainstitute.com